Q: What types of apparel do you customize?
A: We customize t-shirts, hoodies, polos, tank tops, jackets, and more - perfect for individuals, groups, or businesses. We also customize mugs, hats, uniforms, and many other products.
Q: Do you offer customization for both small and bulk orders?
A: Yes! Whether you need just one piece or a large bulk order, we’ve got you covered.
Q: Is there a minimum order quantity?
A: No - most items have no minimum order. You can order as little as one piece or as many as you need.
Q: Do you provide sample products before placing a bulk order?
A: Yes, you can order a sample to check quality and design before confirming your bulk order.
Q: How can I get a price quote?
A: You can get an instant quote using the Quick Quote option on our website.
Q: Can I speak to someone about my order before placing it?
A: Absolutely! You can reach us at our toll-free number for assistance.
Q: What brands do you carry?
A: We carry over 50 top brands, including Gildan, Nike, Under Armour, Champion, Hanes, and Next Level Apparel, among many more.
Q: How can I upload my own design or logo?
A: Simply upload your artwork during the design process.
Q: Can you help me create a design if I don’t have one?
A: Definitely! Our design team can help create or refine your artwork.
Q: What printing/embroidery methods do you use?
A: We offer screen printing, DTF (Direct to Film), and sublimation, depending on the product and design.
Q: What file formats do you accept for designs?
A: High-resolution PNG, JPEG, PDF, AI, or SVG files work best.
Q: Can I customize sizes, colors, or design placement?
A: Yes! You can choose apparel size, color, and design placement when ordering.
Q: How do I place an order online?
A: Select your apparel, upload your design, and checkout—it’s that simple!
Q: Do you offer discounts for bulk or corporate orders?
A: Yes, we provide special pricing for bulk and business orders.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal.
Q: Can I edit or cancel my order after placing it?
A: Since each product is customized, orders cannot be modified or canceled once placed.
Q: When will I receive my order?
A: Standard orders are ready in 5–7 business days, while larger bulk orders may take longer.
Q: Do you offer express or rush delivery?
A: Yes, expedited shipping options are available at checkout.
Q: Do you ship internationally?
A: No, we are based here only in USA and does shipping within USA.
Q: How can I track my order?
A: Once shipped, you’ll receive a tracking link via email or SMS.
Q: What if I’m not happy with the print or quality?
A: Customer satisfaction is our top priority—if there’s an issue, we’ll make it right.
Q: Do you accept returns or exchanges on customized items?
A: Because items are customized, we don’t offer returns or exchanges. However, if your order is defective or misprinted, we’ll replace it at no extra cost. Please contact us at info@squareoutfitters.com
Q: How should I care for my custom apparel?
A: Wash inside-out in cold water, tumble dry on low, and avoid ironing directly on the design.
Q: Do you offer refunds?
A: Refunds are only available for incorrect or damaged items. If this happens, contact us within 24 hours after you receive your order at info@squareoutfitters.com with photos of the item, and we’ll take care of it.
Q: Do you offer special pricing for schools, teams, or businesses?
A: Yes, we offer bulk discounts and packages tailored for groups.
Q: Can you handle large group or event orders?
A: Absolutely - we specialize in bulk orders for events, promotions, and uniforms.
Q: Do you provide corporate branding or uniforms?
A: Yes, we create branded apparel and uniforms to help your team look professional.
